Employee Assistance Program (EAP)

The EAP is available 24/7 to you and your family members at no cost. You are automatically enrolled in the EAP.

This program provides professional, confidential telephonic or face-to-face counseling services (five issues per person per plan year) to you and your household members at no cost. The EAP can help you resolve personal issues and problems before they affect your health, relationships, and work performance.

This program is available 24 hours a day, 365 days a year for confidential counseling, referral, and follow-up services such as:

  • Coaching: A confidential program designed to help you reach your goals, whatever they may be – handling stress, parenting, weight loss, and more. Appointments are by phone or video conference, and you will create a clear action plan using the SMART goals framework.
  • Wellness: Interactive tools and assessments, educational materials, and more to help you eat better, move better, and be overall healthier and happier.
  • Financial coaching
  • Work/life services: Guidance for child or senior care, college planning, home improvement projects, and more. Support over the phone and webinars, live talks, audio, and articles are included for additional learning opportunities.
  • Resiliency: Learn about what resiliency is and how you can help foster it in your life as well as the lives of those around you, including a webinar and articles to learn more.
  • Legal assistance: One free 60-minute telephone or face-to-face consultation with an attorney, with additional services at a discounted rate. The website also includes a Legal Forms Library on a variety of topics.
  • Identity-theft resolution: Available to you and your eligible household members at no cost. If you suspect an issue, please call ASAP to be connected to a Fraud Resolution Specialist (FRS).
  • Learning events: Webinars and podcasts ranging from healthy habits to back-to-school survival tips for parents.
  • Manager support: Resources for managers and supervisors to help you and your staff.


It’s important to note that all EAP conversations are voluntary and strictly confidential. If you and your counselor determine that additional assistance is needed, you’ll be referred to the most appropriate and affordable resource available. Although you’re responsible for the cost of referrals, these costs are often covered under your medical plan.